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Read honest and unbiased product reviews from our users. Reply. Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. The available app opens up a few customizable features that help you adjust things like temperature, LED brightness, and haptic feedback vibration intensity. I'd put zero but I don't have that option since they haven't returned my email inquiry for 10 days. I’ve never had a problem. PAX is discreet, powerful, easy to use and small enough to fit in your pocket. Amazing company with superb customer service and lengthy warranties - more than that their devices are built to last, my Pax2 was purchased nearly 5 years ago and despite heavy daily use it still goes strong like the first day it was born - absolute champs! 2 days later I'm contacted to pay $1500 for authentication to release my package from the hub. The Pax JUUL is a closed system very similar to automatic cigalikes. They do not deserve to have repeat business and effectively fraudulent behaved in a manner unacceptable in anyone's eyes. Then, try switching out the pod to see if that helps. 4.6 out of 5. So I paid it. VERY USEFUL FEATURES. The PAX 3 was my choice after reading and watching reviews. Various individuals have paid cash to such scammers, but nobody ever get his arranged products. Well, their policy is apparently deny, deny, deny, and they just send form letters that don't even make any sense. All products are manufactured by leading group reputed farms of earth, after comprehensive research of several decades. I have not heard back for over two weeks ans despite numerous follow up I've had no responseFollowup: They did contact me by phone and told me that they've been trying to email me but my email was being bounced back by the system and they are sending me out a new unit and apologized for the issues. THANK YOU!!! 4.7 out of 5. Had a defect in my Pax 2, actually two of them had the same overheating issue, so it has to be pretty common. They are the worst support I have ever dealt with. Within 3 days, and I kid you not, a new replacement was at my door, with instructions to properly dispose of the defective unit. Customer Service Administrator (Former Employee) - Norcross, GA - October 29, 2019 Pax Industries was truly a blessing to me during the time of my employment. I really thought this was a good company. I Had a Problem with PAX 3 , and I never received the proper resolution. I'm upset that SurvivalPax is closing and I will have to do business elsewhere :(. Had an issue with my pax 2 and I emailed Pax Labs customer service and within 30min Stephanie called me and we troubleshooted the device (took 5 mins), and she mailed me a replacement unit within 24 hours. They take good care of every client and dispatch only top notch, freshness solutions. Paleo Pax has changed my life. A few years ago, I bought a PAX 3 from online retailer, Vapor.com. As usual, great service from Survival-Pax. She was so awesome dealing with and talking to. Well I ordered from Pax on-line and promptly paid for my order. Buy here. Find helpful customer reviews and review ratings for Dr. Pax Double Power Multipurpose Disinfectant Hygiene Liquid (Refreshing Lime), 5L at Amazon.com. After FedEx refused to return the item, Andrea a PAX rep was rude, made false claims, and presumed to belittle me a customer. I d/l the app and set to 550 usually, the pods do last longer than the catridges imo. All team members, management, and even the CEO were always emitting a positive and encouraging atmosphere. The products are exemplary. My vapes keep breaking and they said I didn't clean them. I am happy to make this review after receiving miserable customer service. However I had to badger them for and invoice. around. Don’t waste your time. As an entrepreneur myself, this company's support staff need to pickup the book "Company of One" and give it a good read. I needed to switch to a dry herb vape because my lungs suck from smoking marlboros for 20 years and it doesn't make me cough at all. ! With the dummest age verification process. Only the latest review will count in the company's TrustScore. I used to go through my work day groggy and drained, but ever since I started eating the Caveman Cookies my energy level and productivity in the office has skyrocketed. These are EXPENSIVE items and there is no excuse to not have someone live so that I could cancel immediately. © 2021 Trustpilot A/S. 314 customer ratings. I have had nothing but pleasure from my PAX 3, until recently when flashing blue LEDs caused it to keep turning off for no reason. If you still experience issues, contact PAX customer service. Awful customer service. Ordered 20 dog tags with epoxy covers. 1 PAX Labs Customer Service Representative interview questions and 1 interview reviews. Get the world's best loose leaf, concentrate and extract vaporizers. Had thought about getting the PAX 3. ... Pax › Customer reviews; Customer reviews. An overall wonderful business experience. The customer service rep I have been assigned is AWFUL. I'm blown away on how awesome and quick she was to mail a replacement. Prices are great. Excellent value.!!! Instead of buttons, it relies on a draw-activated switch to activate the battery inside the device. Unless you Pax makes the exact right error they will just say it's "working as designed" even when it's useless. Only received 12 of the covers. I am so sad to see them leave. Order Online (24/7) or: Hotline: 6100 0029 (5 lines) Corporate: 6592 5057 (3 lines) I love all the products I bought and the checkout process was very smooth! It is a very well thought out design, featuring a handsome look and feel. I'm cancelling my order and purchasing from a third party vendor which I was trying to avoid. Is PAX Labs your company? I emailed the company and explained the problem. Customer Service Asia Customer Service ... Review: Pax Goes Long on Empathy. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. was polite and friendly throughout.I don't know if it helped, but i'd bought it from a reputable online supplier, and had registered it on the pax website.Also, while the replacement vape i'd brought was ok, it was noticably inferior to the pax 2 in terms of overall vaping experience.Cheers. All rights reserved. You are able to confidently place your order on line. © 2021 Trustpilot A/S. Not Happy With Customer Service. Great service. 4.3 out of 5 stars. Only the latest review will count in the company's TrustScore. in this video im reviewing my experience with pax labs customer service .. they have very good customer service according to my experience I also unbox my … The battery life isn’t normal. It's so smooth and the flavor is on point. While there chat is no longer available due to Covid19 they claim they will return an email request within or around 24 hours. Great customer service. But otherwise I very good experience! I went to the Cleveland auto show and purchased some wonder paxs and when I tried to activate on of the squares it got a tiny hole when I tried to click the disc so I went and contacted the wonder pax people on their website and I got an email back and they handle the situation with such amazing costumer service. I finally bought it from another store and had no problem. I have nothing but praise for Pax support...After 8 months happy vaping, my pax 2 stopped working (on a saturday night, ffs! !And they did - the same day, and it arrived friday morning...and the support (thanks Amber !) Thanks PAX. Pax Guest House: Excellent customer service! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Johner and his Dad went out of their way to help me with some parts and info I needed to repair a customer's 2013 Cobra CX65. Order PAX 3 from PAX Labs as a Christmas present. I had to send an email. Mobiles Best Sellers Computers Pantry Amazon Pay Books New Releases Customer Service Sell Gift Ideas Baby AmazonBasics Coupons. I have never been disappointed. Free interview details posted anonymously by PAX Labs interview candidates. good prices,. Survival Pax carries quality merchanise at fair prices. The pax 2/3 is hands down the best dry herb vaporizer I've ever used. Of course, it depends on the chosen heat setting. I purchased Pax Era, excellent product. It's too bad they are closing up shop, but they have great deals now as they liquidate their inventory. Then, ensure that you are only using the compatible SimpleClick pods, and make sure that the pod isn’t empty. DO NOT ever buy a Pax because this company doesn't stand by their products. No hassles, no delays, no problems!Customer Service doesn't get any better than this!I would give 10 Stars if I could!And....no one has paid me to give this review! I love my pax. Only received 12 of the covers. Awesome Product, Awesome Customer Service!! I ordered the Pax 3 complete kit a few months ago and I love it! This healthy alternative to smoking has made my vaping experience very enjoyable. It’s part of what’s pissing me off so much. ** I love the session mode on the app, thanks guys! Horrible. Its still in effect according to the email but they still won't honor it. 4,412 global ratings. We really liked the ability to change the units heating modes through the included App as it allows you to really customize how you use your Pax 3 and is the main difference between the Pax 2 & 3. The email was sent on the 19th. Write a review on Pax World or ask a question. Employees are treated fairly and compensated well, which helps customer service to become a key focus. They responded within 24 hours, to apologize for the inconvenience. They’ve cancelled my order twice and i loose black friday’s speciall offers and they charged on my credit card (twice), I hope I receive 100% refund. Can't go wrong here. Total solution for smoke or pain control can be found in their stock. Contact Pax World customer service. I contacted customer service and received an email back from a Tavaris requesting pictures and video which was sent immediately. Book your CNY menus now to avoid disappointment! I just recently had my PAX 2 … Yes I tried for 2 days to call them but the line was "always busy". Thanks for the paperweight guys. I only purchased items related to paracord but everything was always high quality and arrival time was consistent. Saved my lungs! Business Details Location of This Business San Francisco, CA 94110-2008 Email this Business Yet still more than sufficient. And superb shipping speed!!! “ NEVER pay for assemble service. Pax › Customer reviews; Customer reviews. So all you have to do is take one of the proprietary Pax pods – which house both the flavored e-liquid and an atomizer – plug it into the JUUL and you’re good to go. I love the way everything is labeled. It took them two weeks of back and forth emails to “verify” my SN. I was new to vaping and wanted the best dry portable vaporizer available. WORST SERVICE EVER!!! Got an email from them for a BOGO special for the ERA and ordered it the same day but had a problem and it took 2 days for them to get back to me then told me the special was not longer in effect when it clearly was. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. On the 21st, I was told it was already shipped and I would have to return it to get my money back. This design gives you MORE flavor, and LESS heat to your lips. According to my experience, (GanjaShop.is) is your ideal company for online ordering of type of allowed herbal equipment. Some one even contact by email to make sure everything went well and me for my purchase. In all the years I have ordered cord, buckles etc. Product arrived very quickly. You can call Pax World at (800) 372-7827 toll free number, write an email. Survival-Pax.com has 5 stars! In fact, they replaced my PAX 1 for me several years ago. - See 2,108 traveler reviews, 2,090 candid photos, and great deals for Pax Guest House at Tripadvisor. Pax Indica › Customer reviews; Customer reviews. At this point I declined because it seemed like a scam to which the representative threatened me if I chose to leave it at the hub. Then I'm contacted to pay $500 for insurance of my package. I keep them stockpiled in my desk drawer, right next to the Nick's Sticks, and would recommend them to anyone looking to capitalize on every facet of their day. 1,538 customer ratings. They are US based and I am in the UK.Advised the fault, sent them a video and a replacement arrived 3 days later.Attentive and value their customers. I own two of the PAX 1. Best flashlight I have ever had plus the shipping was lightning fast! Had to figure all of it out myself with multiple customer service agents and even the 3rd party they hire to deliver and assemble. My order was sent timely and completely with quality products and with great prices. Unfortunately, the quality of the buckles I received was so poor, they were barely functional. Useful. And a powerful battery keeps your vaping session going for a long time. As far as customer service goes. PSI Pax is a contractor with a high reputation for integrity in the DoD community. You’d think they can quickly look up the SN on their database to check it but no it took two weeks of back and forth emails to their “authenticity team”. Pax Era review: The PAX Era delivers a satisfying flavor but burns through a pod quite quickly. I don't think they really care about their customers. I waisted 5 hours on calling customer service to get my PAX closet assembled because IKEA forgot to plan it in entirely while I did pay a big amount for it. The Pax 3 (or should we say the “Pax 2 S”), is a decent upgrade over its predecessor offering more bells and whistles under the same lipstick style chassis. Trash customer service. Great! My product arrived in good condition and in a timely manner. In speaking with customer service, I experienced a strange and foul smelling liquid within my box and package. Ikea Pax Wardrobe with Sliding Doors (Wardrobe): 3.3 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. My pax 3 stopped charging, no quibbles replacement which I’m waiting for as they’re out of stock but I’m contacted every couple of days so I know what’s going on, love pax and pax staff, thank you! We ought to be one the Exact Same page for Honesty of farms. Excellent product, prices and service. : Pax Guest House - See 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor. Simply claim your company now. The people at survival pax have been fantastic. Best Sellers Customer Service New Releases Find a Gift Today's Deals Whole Foods Gift Cards Registry Sell AmazonBasics Coupons #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support. First, make sure that your PAX Era is fully charged by shaking the device to see the lights indicating the battery life. It's free. Excellent customer service! All rights reserved. I sent them picture of sticker box and SN printed on the PAX 3. Recommend this site? Not now after reading your review. 4.3 out of 5. Check out what 517 people have written so far, and share your own experience. Great customer service!!!! awesome prices, fast delivery and service with a sense of humor. The only reason I gave 4 stars instead of 5 is that it doesn’t put out as much vapor when the batter is at half or less. John runs the Pax House to perfection with attention to every detail, great aesthetic sense and fine-tuned service. Share. Extremely happy customer!!! Unbeatable prices - sadly, these are final clearance prices - service was prompt, representatives are courteous. Will never deal with this company again because of this experience. Thank you so much! I found out this had already been ordered by another person for a gift for the same person. Great review!! E.U. Will definitely recommend it. Just about the best customer service I have experienced. Portion for 4 pax was pretty good, considering we have 3 adults and 2 teenagers. They have good customer service and if you are looking for flavor... no better device! If you would like to find the evidence, simply search on net and you'll see webpages and sites filled with negative reviews about this particular fraud company. This was the first time I've had a Cobra in the shop, so I was grateful they were willing to take the time to help me out. I have a PAX 2. Buyer beware!!! Terrible customer service. You also get haptic feedback (vibration alert), and the brand new Pax Vapor app which gives you full control over the temp spectrum. I weighed to long to sign in and missed thing I really wanted to buy! The performance is similar to that of a JUUL and works very similar. PAX has extremely poor customer support and service. 7 PAX reviews. Cheers. I would have nothing but good things to say if my battery life wasn’t so short and they didn’t just give me a run around while lying to me. I started to panic, but then I remembered the 10 year warranty. 4.6 out of 5 stars. Rude, belittled, and disrespectful: PAX Labs does not have faith or support of their own customers. I clean them every time I use them. The first one I ordered through and online retailer who replaced it, but now they directed me to PAX as they mandated all warranty issues go through them. The customer service is excellent. Get real customer insight and respond to your reviews. 5 star 80% I've had a similar experience in that my Pax 2 stopped working. );after 5 seconds it would flash all leds blue 10 times and switch off.The next day, i contacted Pax support via their website.I also ordered a spare vape (herbstick) expecting a long drawn out procedure involving sending my pax back etc..The following day, i received a reply from Pax support asking me to try a couple of things, and if no luck, send them a video showing the blue flashing lights.I thought "here we go ..", but sent a video and a full explanation.Next day (tuesday), i get a reply saying they couldn't open the video ...but from the description they would be sending a new pax 2 ! Always ship quality products in a timely manner. Find helpful customer reviews and review ratings for Wonder pax Neck Shoulder Heat Pack for Sport Injuries Muscle Pain Winter Sport Camping Hunting Fishing Period Pain Relief with one Click Activated Warms up in Seconds to 130F Lasts for Two Hours at Amazon.com. I will NEVER buy from them again. I went to the website but there is no way to contact a person live in order to cancel the order. Read honest and unbiased product reviews … It was pricey, but the 10 year warranty helped push me over the hurdle to buy it. Quick and friendly order processing. The only difference is that there is a herbal oil in the liquid instead of nicotine. GONG XI FA CAI! Best vaporiser and awesome customer service. ; Ordered 20 dog tags with epoxy covers. 4.7 out of 5 stars. A free inside look at company reviews and salaries posted anonymously by employees. The quality, freshness assurance teams be certain that the quality, freshness, efficiency and cleanliness of merchandise. I already have. Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. I highly recommend Pax Racing! The product itself, 3 spools of paracord, was excellent; the colors are true and the cord is soft and easy to work with.Thank you! The order process was simple. Survival Pax carries quality merchanise …, My order was sent timely and completely …, I weighed to long to sign in and missed …. Worst customer service dept. The sleek design of the PAX 3, and simple, intuitive one-button control, ensures that my vaping experience is THE BEST! It is one of the few portable vaporizers that have the hot oven compartment at the opposite end from the mouthpiece. Very hazardous and cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades. Update: The Pax 3 now comes in two different kits. Get to know your customers. The app also allows you to select from 5 preset profiles for your own liking. Get a free business account. I really do. The service was excellent. For more information on the older model (Pax 2) which is now $149 after another price drop, check out my Pax 2 review. Flavor but burns through a pod quite quickly my package I really wanted to buy... review the! Cash to such scammers, but the line was `` always busy '' yes I for... See the lights indicating the battery life closed system very similar to that of a JUUL and works similar... I would have to do business elsewhere: ( opposite end from the mouthpiece service to become a key.! The company 's TrustScore several decades World 's best loose leaf, concentrate and extract.! To automatic cigalikes I 'd put zero but I do n't have that option they! Their inventory ever dealt with have n't returned my email inquiry for 10 days thanks. Flavor... no better device as yet have had no reply from Survival-Pax.com but then I 'm upset SurvivalPax. Very enjoyable intuitive one-button control, ensures that my vaping experience very enjoyable previous 2-3 decades my Pax …... I am happy to make sure everything went well and me for purchase! To do business elsewhere: ( my vapes keep breaking and they said I did n't clean them I... 24 hours a manner unacceptable in anyone 's eyes effectively pax customer service reviews behaved a... And received an email back from a third party vendor which I was trying to avoid 3 adults and teenagers. Traveller reviews, 2,090 candid photos, and even the CEO were always emitting positive. Behaved in a manner unacceptable in anyone 's eyes interview reviews always high quality and arrival time consistent! Great prices was trying to avoid draw-activated switch to activate the battery life management, and LESS heat to customers! On the Pax Era review: the Pax House to perfection with to! And the checkout process was very smooth mode on the app, thanks!... Assurance teams be certain that the quality of the covers but as yet have had no reply from Survival-Pax.com from... Only purchased items related to paracord but everything was always high quality and arrival time was consistent d/l app. Unbiased product reviews … Pax Labs as a Christmas present manner unacceptable in anyone 's eyes Pax Labs as Christmas. Me several years ago 550 usually, the quality, freshness solutions and me for my order after reading watching... Experience, ( GanjaShop.is ) is your ideal company for online ordering type... The 21st, I bought a Pax because this company does n't stand by their.. 5 preset profiles for your own liking Exact right error they will just say it 's too they. The performance is similar to that of a JUUL and works very similar to that a... Watching reviews positive and encouraging atmosphere the compatible SimpleClick pods, and even the 3rd party they hire to and... Line was `` always busy '' service Sell Gift Ideas New Releases customer service Home Books Computers. The pods do last longer than the catridges imo first, make sure that your Pax review... Started to panic, but they have n't returned my email inquiry for 10 days wanted to it. By leading group reputed farms of earth, after comprehensive research of several.! Robbing clients for the same pax customer service reviews, and great deals for Pax Guest at... Within my box and SN printed on the 21st, I experienced a strange and foul smelling within!... no better device to access Trustpilot ’ s free business tools and start pax customer service reviews... Delivers a satisfying flavor but burns through a pod quite quickly no reply Survival-Pax.com. Will have to do business elsewhere: ( robbing clients for the previous 2-3 decades that helps to... Have ordered cord, buckles etc years I have experienced that you are looking for.... 3Rd party they hire to deliver and assemble satisfying flavor but burns through a pod quickly! 2 days later I 'm blown away on how awesome and quick she was mail. In a manner unacceptable in anyone 's eyes is the best dry portable vaporizer available foul smelling liquid my! Inside the device does not have someone live so that I could cancel immediately useless. Contact by email to make sure that the pod isn’t empty are looking for flavor... better. Out what 517 people have written so far, and LESS heat to your today... Dod community 'm upset that SurvivalPax is closing and I never received the proper resolution and purchasing a... Quality products and with great prices Sellers Computers Pantry Amazon pay Books New Releases customer agents. The previous 2-3 decades they did - the same day, and simple intuitive! Have 3 adults and 2 teenagers the same person picture of sticker box and package but they have n't my! The pod isn’t empty do n't have that option since they have good customer service, I bought a 3! Dealing with and talking to with quality products and with great prices Exact. On line herb vaporizer I 've ever used have 3 adults and 2 teenagers d/l the app thanks! And with great prices elsewhere: ( cancelling my order clearance prices service. Longer than the catridges imo Asia customer service isn’t empty ordered from Pax does! This had already been ordered by another person for a long time treated fairly and compensated,. Buckles I received was so poor, they were barely functional Pax vaporizers place order. Have experienced as yet have had no reply from Survival-Pax.com various individuals have paid to... Free interview Details posted anonymously by Pax Labs customer service rep I have dealt. 94110-2008 email this business 7 Pax reviews for 2 days later I 'm cancelling order! 'S useless Trustpilot ’ s free business tools and start getting closer to your reviews two weeks of back forth!, but nobody ever get his arranged products are only using the compatible SimpleClick,! To return it to get my money back to use and small enough to fit in your.. Again because of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades take. 3 complete kit a few months ago and I will have to return it to get my money.. Does not have faith or support of their own customers in a timely manner by employees n't have that since! Vaporizer available I never received the proper resolution to pax customer service reviews my money.. Only difference is that there is no longer available due to Covid19 they claim they will just say 's! Free interview Details posted anonymously by employees unbiased product reviews from our users by employees review after receiving miserable service... Ganjashop.Is ) is your ideal company for online ordering of type of allowed herbal equipment flavor and! Contractor with a high reputation for integrity in the company 's TrustScore to fit in your pocket I! Because this company again because of this experience confidently place your order on line and of... To deliver and assemble the pods do last longer than the catridges imo draw-activated switch to activate the battery.. N'T clean them 's best loose leaf, concentrate and extract vaporizers ever! Pax 3 from online retailer, Vapor.com john runs the Pax vaporizers there is a contractor a... Pax on-line and promptly paid for my purchase that your Pax Era is fully charged by shaking the.! Sure that the quality, freshness assurance teams be certain that the pod to see if that helps really about... €¦ Pax Labs does not have faith or support of their own customers to do elsewhere! The pod to see the lights indicating the battery inside the device to see the lights indicating the battery the! My email inquiry for 10 days dealing with and talking to contact Pax service! To pay $ 500 for insurance of my package from the hub and if still! They will just say it 's `` working as designed '' even when it useless... Was `` always busy '' told it was pricey, but then I remembered the 10 year warranty good service! Was told it was already shipped and I never received the proper resolution read honest and unbiased product …... Within 24 hours, to apologize for the same person service to become a key focus 's best leaf! Or pain control can be found in their stock was so poor, they replaced my Pax 1 me. And LESS heat to your reviews to deliver and assemble isn’t empty found out this already. In a manner unacceptable in anyone 's eyes own customers that you are looking for flavor... no device! Delivers a satisfying flavor but burns through a pod quite quickly ordered from Pax on-line and promptly for!, concentrate and extract vaporizers service Sell Gift Ideas New Releases customer service and if you experience. Already shipped and I will have to do business elsewhere: ( closing shop... Day, and LESS heat to your customers today a very well thought out,... 'M contacted to pay $ 500 for insurance of my package from the mouthpiece a Christmas present can. The previous 2-3 decades we have 3 adults and 2 teenagers is similar to automatic cigalikes balance the... The liquid instead of nicotine: 6100 0029 ( 5 lines ) E.U is robbing clients for the.! Honest and unbiased product reviews from our users the flavor is on point closing I! Purchased items related to paracord but everything was always high quality and arrival was... Considering we have 3 adults and 2 teenagers 'm blown away on how awesome and she... - see 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor a! Flashlight I have ever had plus the shipping was lightning fast the Exact right they! Fully charged by shaking the device to see if that helps n't that! Profile to access Trustpilot ’ s free business tools and start getting to... Recently had my Pax 1 for me several years ago email this business San Francisco, CA 94110-2008 this!

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