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Cleaning shared vehicles between shifts or on handover. Objective: To reduce transmission due to face-to-face meetings and maintain social distancing in meetings. Objective: To avoid unnecessary work travel and keep people safe when they do need to travel between locations. Considering use of social distance marking for other common areas such as toilets, showers, lockers and changing rooms and in any other areas where queues typically form. Contacts will need to self-isolate for 10 days from the day after contact with the individual who tested positive has taken place. Find out more about how NHS Test and Trace works. Having clearly designated positions from which colleagues can provide advice or assistance to customers whilst maintaining social distance. Providing floor markings and signage should remind both workers and customers to follow to social distancing wherever possible. Queue points on the floor should be clearly marked to ensure social distancing is possible. Where fitting rooms are essential, for example to support key workers buying critical protective clothing, they should be cleaned very frequently, typically between each use. HSE COVID-19 enquiries This document is one of a set of documents about how to work safely in different types of workplace. Reviewing your incident and emergency procedures to ensure they reflect the social distancing principles as far as possible. Monitoring the wellbeing of people who are working from home and helping them stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site. Encouraging drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice, such as preventing drive-aways. You should do this by displaying a notification in a prominent place in your business and on your website, if you have one. Any office worker who can work from home should do so. This could include leaving seats empty. Most air conditioning systems do not need adjustment, however where systems serve multiple buildings, or you are unsure, advice should be sought from your heating ventilation and air conditioning (HVAC) engineers or advisers. Online: working safely enquiry form. Canteens and restaurants should be thoroughly cleaned after each group of staff use them. Clinically extremely vulnerable individuals are advised not to attend work during the national lockdown. Read advice on air conditioning and ventilation from HSE. Many businesses operate more than one type of workplace, such as an office, factory and fleet of vehicles. It will take only 2 minutes to fill in. We would expect all businesses to demonstrate to their workers and customers that they have properly assessed their risk and taken appropriate measures to mitigate this. Organisations must have a system in place for people who do not have a smartphone or do not want to use the NHS COVID-19 app. Using floor tape or paint to mark areas to help people keep to a 2m distance. There are interactive tools available to support you from the Health and Safety Executive (HSE). Considering whether you have enough appropriately trained staff to keep people safe. You’ve accepted all cookies. Clean more often. This means taking appropriate steps to provide a safe working environment, which may include providing face coverings where appropriate, alongside other mitigations such as screens and social distancing. You should refer to guidance for information on how to dispose of personal or business waste, including face coverings and PPE. Clinically extremely vulnerable individuals are advised not to attend work during the national lockdown (section 3.1). Working with neighbouring businesses and local authorities to provide additional parking or facilities such as bike racks, where possible, to help customers avoid using public transport. Don’t worry we won’t send you spam or share your email address with anyone. Objective: To help workers delivering to other sites such as factories, logistics sites or customers’ premises to maintain social distancing and hygiene practices. This version is up to date as of 5 November 2020. Holding meetings outdoors or in well-ventilated rooms whenever possible. Take part in NHS Test and Trace. If people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. Using simple, clear messaging to explain guidelines using images and clear language, with consideration of groups for which English may not be their first language and those with protected characteristics such as visual impairments. For example, by working side-by-side or facing away from each other. Minimising contact during payments and exchange of documentation, for example by using electronic payment methods and electronically signed and exchanged documents. Making sure that the steps you take do not have an unjustifiable negative impact on some groups compared to others, for example, those with caring responsibilities or those with religious commitments. Where the social distancing guidelines cannot be followed in full, even through redesigning a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between their staff. All content is available under the Open Government Licence v3.0, except where otherwise stated. You could also consider any advice that has been produced specifically for your sector, for example by trade associations or trades unions. It does not apply to food preparation or food service in clinical or healthcare settings. As an employer, you must protect people from harm. Applies to: England (see guidance for Wales, Scotland, and Northern Ireland). When in the workplace, everyone should make every reasonable effort to comply with the social distancing guidelines set out by the government (2m, or 1m with risk mitigation where 2m is not viable). The Government has introduced new Covid-19 Secure Guidelines for businesses and those reopening in Hackney have been busy implementing new ways of operating to ensure the safety of customers and staff.. Below are some examples of how this is being carried out in a range of different … If it is not possible to ensure workstations comply with social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable), then businesses should consider whether that activity needs to continue for the business to operate, and if so take all mitigating actions possible to reduce the risk of transmission. It gives practical considerations of how this can be applied in the workplace. Customers must wear a face covering before entering any of these settings and keep it on until they leave unless they have an exemption. Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers. Encouraging increased handwashing and introducing more handwashing facilities for workers and customers or providing hand sanitiser where this is not practical. Suspending or reducing customer services that cannot be undertaken without contravening social distancing guidelines. We use cookies to collect information about how you use GOV.UK. Putting in place procedures to minimise person-to-person contact during deliveries to other sites. This is an important reminder to help mitigate transmission. Accessing COVID-secure precautions Employers should ensure all workers, including those in higher-risk groups, are able to access all the protections that are necessary, eg during night … Those running events following COVID-19 secure guidelines should take additional steps to ensure the safety of the public and prevent large gatherings or mass events from taking place. The higher-risk groups include those who: You should consider this in your risk assessment. Limiting the number of customers in the store, overall and in any particular congestion areas, for example doorways between outside and inside spaces. You can get up-to-date information about guidance and support on coronavirus (COVID-19) through GOV.UK. Guidance for people who work in or run shops, branches, stores or similar environments. To help us improve GOV.UK, we’d like to know more about your visit today. Addition of information on the national lockdown. Using visual communications, for example whiteboards or signage, to explain changes to rotas or stock shortages without the need for face to face communications. Posted by: Simon Greenwood, Posted on: 9 October 2020 - Categories: Case studies, Test and Trace, Working safely. You can only leave home for work purposes where it is unreasonable for you to do your job from home. Employers must ensure that all staff in retail settings wear face coverings when in areas that are open to the public and where they are likely to come within close contact of a member of the public, unless they have an exemption. Workplaces should not encourage the precautionary use of extra PPE to protect against COVID-19 outside clinical settings or when responding to a suspected or confirmed case of COVID-19. Managing risk. Employers also have particular responsibilities towards disabled workers and those who are new or expectant mothers. This document is one of a set of documents about how to work safely in different types of workplace. Providing packaged meals or similar to avoid fully opening staff canteens. Read advice on air conditioning and ventilation from the Health and Safety Executive (HSE). Staff canteens and restaurants that are open to staff only will usually need to take the steps below. 1.1 Thinking about managing risk. Maintaining consistent pairing where 2-person deliveries are required. All content is available under the Open Government Licence v3.0, except where otherwise stated, Support for businesses and self-employed people during coronavirus, Department for Business, Energy & Industrial Strategy, Department for Digital, Culture, Media & Sport, Find out how the lockdown affects shops and branches, Find out more about the National Lockdown and what you can and cannot do, Check when to wear one, exemptions, and how to make your own, Read advice on air conditioning and ventilation from the Health and Safety Executive (, Maintaining records of staff, customers and visitors to support NHS Test and Trace, guidance on the mental health and wellbeing aspects of coronavirus (, guidance on keeping workers and clients safe during, 1.2 Sharing the results of your risk assessment, Read information on social contact rules, social distancing and the exemptions that exist, 2.1 Supporting NHS Test and Trace (betting shops only), 2.3 Providing and explaining available guidance, Check what data you need to collect and how it should be managed, Official NHS QR posters can be generated online, Find out more about how NHS Test and Trace works, guidance on keeping workers and customers safe during, Read advice on air conditioning and ventilation from, 3.1 Protecting people who are at higher risk, See current guidance for advice on who is in the clinically extremely vulnerable and clinically vulnerable groups, guidance for people who have symptoms and those who live with others who have symptoms, guidance for those who have been in contact with, but do not live with, a person who has tested positive for, 4.6 Accidents, security and other incidents, government guidance on travelling to and from work, government guidance on managing security risks, 5.3 Hygiene: handwashing, sanitation facilities and toilets, 5.5 Handling goods, merchandise and other materials, Find further detail on when and where to wear face coverings, Find further detail on face coverings including when to wear one and how to make your own, guidance for restaurants, pubs, bars and takeaway services, Read further information about these requirements, business representative organisation or trade association, Coronavirus (COVID-19): guidance and support, Check how the new Brexit rules affect you, Transparency and freedom of information releases, betting shops and high street gambling arcades, gift shops and retail spaces in theatres, museums, libraries, heritage sites and tourism sites, further lowering capacity even if it is possible to safely seat a number of people inside a venue, it may not be safe for them all to travel or enter that venue, staggering entry times with other venues and taking steps to avoid queues building up in surrounding areas, arranging one way travel routes between transport hubs and venues, advising patrons to avoid particular forms of transport or routes and to avoid crowded areas when in transit to the venue, are from some Black, Asian or minority ethnic (BAME) backgrounds, further increasing the frequency of hand washing and surface cleaning, keeping the activity time involved as short as possible, using screens or barriers to separate people from each other, using back-to-back or side-to-side working (rather than face-to-face) whenever possible, reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others), an assessment for all sites, or parts of sites, that have been closed, before restarting work, cleaning procedures and providing hand sanitiser, before restarting work, wash your hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on, and before and after removing it, when wearing a face covering, avoid touching your face or face covering, as you could contaminate them with germs from your hands, change your face covering if it becomes damp or if you’ve touched it, if the material is washable, wash in line with manufacturer’s instructions; if it’s not washable, dispose of it carefully in your usual waste, practise social distancing wherever possible. 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