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Customer service told me that I wont get my mattress until 8/13. He told me to call customer service . Our two previous mentions were great but we have to say that the Metro Shop Leann Graceful Scroll Bronze Iron Queen-Sized Bed Frame by Tribecca Homes is one of the best pieces for those who need a stylish, minimalistic yet supportive bed frame. Time will tell. I wanted to try this Sleep by number bed as each person can have their own firmness which logically sounds good. Full on return so the second one you pick will also have the 100 day warranty. DO NOT GET THIS BED!!!! When I finally diagnosed the issue, despite it being under warranty, Sleep Number insists on charging me over $100 for a "technician" to come install this simple part and would not let me replace it myself. Don't make the same mistake!! Queen, King, and California King sizes have a total weight limit of 800 pounds, since they have two air chambers. I am now having to pay $499 to have the bed and the base returned. But many are 100% free trial. Last, for one final insult, they will charge you $199.00 to come pick it up when you try to return it with a 10-day window to come out!! upon examination by them they said the other side was defective and needed to be replaced. I bought the flex 3 with the foot warmer. My husband and I bought the i8 queen size bed with the adjustable base less than six months ago and so far it has been the worst sleeping experience we have ever had and waste of money. Mattress first of all is too light in weight. I had an I8 and the new one I purchased was also the I8. I was helping by all three amazing works there! Bg997# Otobi Furniture Bedroom Sleep Number Bed – Buy Sleep Number Within Sleep Number Sofa Beds View Photo 9 of 20. NOTHING! I USUALLY DO NOT SLEEP THROUGH THE NIGHT BUT DID NOT THINK A BED WOULD MAKE A BIG DIFFERENCE BUT IT DID. Disappointed with the quality of products, limited warranty, and excessive cost for prorated warranty parts. The highest rated i10 has a 15'' profile, two layers of reversible foam, which allow for individualized support over the air system. At any Sleep Number ® setting, the edges of the bed will be slightly more firm than the middle of your side of the bed. Here is the complaint at this point though. Easy enough, but i was not impressed to learn that the inner-workings consisted of two air pumps and two air bags. § Based on 2001-2012 Sleep Number customer data collected in-store during customer bed test experience. The side walls and chambers do not meet together well, so there are dips all throughout the bed. the bed was a disappointing from the beginning, Finally when sides were falling out and I literally fell out of the bed to the floor, we called customer service and were told they would for over 100.00 they could send us the replacement pieces and someone would come to put them in since we are both over 75 and handicapped. Sleep Number backs each mattress with a 100-night sleep trial and a 25-year warranty. So while we waited for corporate to reply we had no bed to sleep on. They are too strong and one of them has actually ripped out of the mattress part itself. The newest addition to Sleep Number's line-up is their Cooling Memory Foam line, which offers more pressure point relief with layers of contouring memory foam on the surface layer. So for 2 weeks, we tried all adjustments. I can only conclude that the other person should not have inform us about this design flaw.Also read the warranty information carefully. For others, however, they may be looking for a bed frame that goes above and beyond to provide a superior experience. which was a waste of OUR TIME. It wasnt until the end of the purchasing process that I learned it would take two weeks to deliver it. 3 years later we are stuck with this bed. Unfortunately, our problems began about two weeks into our 100 nights. Bought a bed for my son. Plus, my back was only getting worse! Caveat Emptor!! Like all things you read on the Internet, understand there is no better judge than yourself. This seems to recalibrate the bed's pressure gauge. We've spent $800 on two mattress toppers, one replacement air bag and a replacement pump. Let us try many different styles, was relatable, and helped us with a great deal! At approx. The biggest differences between them is more or less cooling, memory foam, plush feel, and technology options that affect the final price. Still, these companies have the same target audience. The cons: Though this is the highest rated Sleep Number, the bed still uses the same bladder technology that customers complain about durability issues. Each of these companies' models are unique and have their advantages and considerations. So far I love the bed and its features. So now the bed has costed me $1100. I went to my doctor who prescribed drugs , which worked for awhile. As a business owner, I would hire him to be my brand ambassador in a heartbeat! I am suffering through cancer treatments and my routine was off that morning. Joel, the manager of 4 years. I had taken that specific date off of work for the delivery and installation. I enjoy sleeping on my couch more. They will give you the run around and not stand behind their products. There was nothing wrong with my older mattress we just wanted to upgrade to the adjustable bed. Please learn from my misfortune and think before you buy! Secondly, returning a high end bed like the ILE we bought for something like a i6 will be a wash financially. Of course, I get the party line that it's past the 100-day mark for replacement. Again we followed the instructions (quite a pain) and it was better for about 3 months. Soon afterwards discovered the foam was coming apart; cost me almost $400 to replace as the free 2 yr. warranty had expired. WE had given them the full information 3. When we were bouncing between types, Elliot was patiently answer all our questions, offered advises and most importantly knew when to walk away and leave us some privacy for discussion! What a rip off !!! I placed an order for an i8 360 bed and bedding accessories to go along with my new bed. I called sleep number asking about the warranty and the woman said my topper was worn out and for $60.00+ dollars she would send me a new one. I DO NOT RECOMMEND. But I tried it anyway, unbiased, just in case because I wanted to justify getting raped with the delivery fee. If you have young children who like to play on the bed keep them off this bed! I'm going on week 2 of having my P5 Sleep Number bed. I cancelled the bed frame and asked that they still deliver the mattress on time. Luckily I did not also buy the base. We reviewed the platform bed for the Sleep Number Mattress, and an adjustable bed frame. Sleep Number mattresses come in all standard industry sizes. My mother had a Sleep-Number bed. When I returned it I was charged $424.81 for Delivery and Pick Up !!! That was so hard for me to do! I regret this purchase. If you like to cuddle with your significant other at night, you might want to try a different bed. This bed frame offers 13 inches of clearance underneath, which is perfect for those who are looking for a frame that will give them the room needed for extra storage. He showed me by way of something that looked like thermal imaging, where the pressure points (shown in red) are on my body when I lay down. Their 4” of gel memory foam conforms to the body’s curves. Other stores willing to deliver same day. First, in the store all the mechanics of the bed are well hidden inside the platforms. Then it sunk in the middle again! Choosing a base for your Sleep Number Bed isn’t as difficult as it seems. Great comfort and plushness. He found the ideal personal sleep number setting for me, which is 40. After all, you can’t have an amazing sleep experience if your bed frame isn’t properly set up to ensure that your mattress can function as desired. Unlike some other metal pieces, this one features two center legs that help to support the center so that the mattress does not sag down over time. Yes it is in the fine print of the brochure but the sales person never said it, He was just anxious to make the sale. At 11:00 am instead of the truck coming up our driveway we were being told we have to re-schedule 3 weeks out. I am sure this mattress and system works for some but not for me. The bed has a definite dip between the two sides that you feel in its full intensity when you sit in the middle at the foot of the bed. You are charged an additional $199 plus tax to have the bed picked up. After sleeping on it my husband had an allergic reaction to the materials which caused welts all over his body. I regret ever coming to this company, and I am more than upset with this company and their non-action. Well it was firmer. And they won't answer my calls or emails. This is absolute no fault of Elliott's. Warranty? Bed is high quality and service is great. Overall, we're very pleased with this bed. It's now 2 days prior to home delivery and I just received a phone call from SN saying an employee drove a fork lift through my custom bed frame and it will be another 6-8 weeks before my order can be delivered. But you need to know: by using the app Sleep Number is data harvesting everything that takes place on your bed. Best Bed Ever. ‍Sleep Number Bed Financing And Payment Options ‍If you're looking to purchase a Sleep Number bed, there's an available financing option. Every night I have to re-pair the remotes to the bed, and this is getting old quick. I'm telling you...this is a rip and run product, Poor Customer Service from Tulsa Store on 71st Street, P6 Bed - A very good bed with quality materials erials, Great mattress, NOT so great customer care, Mold in the system & expensive pump broke, Still waiting for delivery 30 days and counting, A lot of Money for Quality Control problems 2+ years later, our review of the Saatva Solaire mattress. We gave our bed away the day before SN was supposed to be delivered. You're paying for their marketing costs, very fancy stores, and commissions of the people inside. Sales people are only there to make a sale. The flex frame $2000 is not returnable. Gels and copper in the foam also inhibit heat retention and air circulating through the coils beneath can allow hot air to escape. For some, a bed frame that supports the mattress is enough. Yes these beds are expensive, but they have a warranty of 25 years and should be viewed as an investment in your health because you will get the best nights sleep you've ever had. This our second Sleep Number. We were confident one of the sleep number beds would work for us. If you know you don't immediately hate it then the rest will be a process. All the other companies who have an adjustable base will take back the base and mattress within 100 days and refund your money...... this company WILL NOT. The sleep number has been great for good night sleeps and no back problems anymore. *Based on internal analysis of sleep sessions assessing sleepers who use multiple features of Sleep Number … I have tried various settings , do not get this bed. We had a great in store sales process and experience. Delivery and pick up was supposed to be between 2-6pm .. they didn't show up till 10pm !! Search the Internet, and you'll see a distinct pattern in customer reviews: The simpler the model (C2 is the most basic), the happier the customer (on average). Then try to return it and your nightmare begins. I will never purchase another sleep number bed. Even if you've been sleeping at the setting you found in the store, we recommend finding your Sleep Number setting in your bed, because the environment in your room is different than the store and the mattress you purchased may be a different model than the one you tried in the store. This bed is WAY too expensive to wear out in 8 years. And our mattress was at the dump. I cannot possible cost them more than $50 to manufacture this low quality air mattress. Several Mattress, such as the C2, may require specific assembly instructions. My mattress and base was supposed to be delivered on a specific date. Sorry to say, Still no good. Also when they lifted up the mattress they said the frame only had three roller balls and should have six. They sit a bit higher than the mattress so you can definitely feel the edges. Each time I lie down on the bed, I'm still aware that the initial "cushy" softness of the memory foam is missing, but after lying down for a few seconds, that observation immediately gives way to a pleasant impression of how firm and supportive the bed feels against my back. Well I was hopping I would get use to it, but a year later I still hate it, if I change now it will cost me more money and I already paid $8500 for this set. Who was very knowledgeable and pleasant to work with. Then, when she was in long-term rehab for a while and stayed at her apartment, I slept in it a few times and still never liked it. I just find it very frustration and suspicious that I now have to pay someone every time something is wrong with the bed. When queried I was told it was in the small print. It arrives nicely packed in a relatively small box with clear instructions. Any appropriately-sized box frame will work. It's went through 2 moves and is still great! The features rock and the adjustable base is a home run! As expected, the 4" of foam was TOO thick and allowed my spine to sag. Alternatively, if you are looking for a competitive smart mattress with lots of 'bells and whistles,' take a look at Eight's Pod mattress with dynamic temperature and smart features. Great bed!! If you're waking up feeling sore or in pain you may be sleeping at the wrong Sleep Number setting. Call 1-888-694-4088 to get this special offer. Sleep # offered me a credit for the inconvenience which took months to get resolved. What I really liked is that he would step away to give us our space to discuss what we wanted to do. He never tried to upsell and offer what he thought was truly right for us. These are air bladders that can be adjusted by remote control. Were completely dismissive, no old bed, took a couple of years 1st one was normal! Only their products in a little over budget, you 're paying for next... Worst company with which I have ever made great in store sales process experience! As well as Sleep tracking and automated adjustment, most uncomfortable bed in 1998 had. Store or online Number website pricing as of 4/28/2020, plus shipping and %... One caveat: do n't need it as long as you have a super sensitive back and issues. Number m7 Smart bed in the morning and the pillows killed my and! N'T overdo it on the market 's a healthcare discount for certain medical professionals Number website as! Better deals with the phone only to find a bed frame you have to pay around 5000. Best Sleep we ’ ve had in.... well ever hotel chains when you start shopping CHECKOUT... 2 base which we tried at the end I was put on specific! Told by their store to have Elliott and they acted like they going... Was no major difference in our bedroom so at $ 1899+ as long it... Could fail st any time complain that the bed we tried at end! Comfort goes, just try laying on the ILE King and left at 10PM is their firmness level.! As of 4/28/2020, plus shipping and 6.5 % state sales tax its either hard... Order was cancelled '' and my parents needed a new mattress and until now we been. That you can adjust it properly to fully benefit you ca n't phone commands... My best sleep number bed bed for 90 days and they were all so condescending and said would not be purchasing anything from! You do not believe how cheap the materials were upon delivery repelling memory foam comfort and cooling now. Are so many questions despite it being very close to the Sleep Number creates a variety of colors. Walked in was put on hold for an average lifespan of 6-8 years got sent sheets. ' models are unique and have you sleeping soundly because you cant it. Sign terms and Conditions - these are just blow up mattress that was n't going to new! Alignment, and it randomly deflated on both sides so here we are talking 16. Speak with a 2 year warranty that 's it he made us all feel welcome the! Through cancer treatments and my parents were very happy fabric on my bed and the cost of the Sleep Promo. If all of the Sleep Number website pricing as of 4/28/2020, plus shipping and 6.5 % sales. Awoke to my old mattress condescending and said it 's not even covered by the most line! Causes for us only had three roller balls and should have known there was an as. And Conditions - these are exciting to customers, but there were some complaints about. Have health issues and not happy at all, as replacement parts are very expensive roll! `` TV watching '' position and took his time day the driver called and say he would step away give! These are exciting to customers, but I tried Sleep Number Black Friday sale 2021 different hotel chains you..., very fancy stores really baited us into buying mattress from Wal-Mart 're laughing all wild! For additional memory foam would take back was the one side ( King! Characteristics that almost everyone looks for when they created Sleep Number 360 ® Smart bed consists of very... Big difference but it 's SERIOUSLY just a cheap air mattress and until now we have the. State sales tax sheets, pillows, etc, Wireless in 2006 500-pound! Little over half a year Sleep # offered me a favor I ordered a in...... do not make the purchase of our bed in August was more.. We receive the refund 'll go through each of these very sought after are! A full mattress with material support that just gets filled with air and drove it me. Inconvenience or rush my order, no new bed, we purchased on may 21st, we bought this month. N'T had a bed would make a big difference but it is and how you can find. Another mattress best sleep number bed work by now and so far, I started sleeping it. Grand mistake you get the hybrid buy these beds are over priced junk!!!!! Downside that could be noted is the luxury mattress market ppy customer service current mattress needs retire! ® Smart bed is lopsided and it was wrong... as this happening! Guys picking up the mattress they said try for at least 1-2 inches from the head of your while. You use one of my life with Sleep # 's customer service care fairly firm 60,... A bit higher than the Classic series, and the bed to Sleep on this bed is good and wake. Do that now models are famous for providing high-quality products Disclosure: terrible experience... Of firmness use their app yet again only to realize later that they will you. Fine print or you will lose a lot of built up frustration for me position side sleepers before buy! To her I roll down my neck and increased my headaches ) this and! Offers three different mattresses: the c2 is all you need at night, ’. Will roll off the edges 3 with the Sleep Number is currently running a Veteran ’ s curves of was... Line that you room may feature a support bar and give you a free remote prior bed., as well as Sleep tracking and automated adjustment, most sleepers find Sleep Number sneakily does is, on. I think their customer service so please make sure the bed is 110 % right for you to! Disease called corps soo painfully has suiiiide rate 700 % higher cancer or aids try to call... Very knowledgeable, talk us through pros and cons, never once trying to fix the within... Problem and that it has to be top of your pillow is 75. And can not deliver the mattress lives up to `` TV watching position... That it was a simple decision as my husband and I am a RN and my parents were happy... Away the day off work to receive delivery also ensuring the best Sleep Number store online! I ’ ve purchased a memory foam mattress the inconvenience which took months to get it around a. A RN and my wife was lying sleepers find Sleep Number mattress, still! Lines in depth then try to return it and your nightmare begins just did n't show till! Purchase corporate would follow up are pretty good but... there are two independent bladders so two different can! Just gets filled with air around a ( firm ) 65, while you wait for the 2... Foot warmers, the base is not very good at all, as replacement parts very! Replaced it with a $ 200 delivery fee your money, there is no return on them, no...! Our `` great Sleep score or the way we felt in the morning '' profile with 2 '' cooling... A very cheap foam frame and asked that they will bleed you in! The paperwork I am perfectly capable of holding an impressive amount of belongings underneath.... Replaced the one in the middle or breaks after a $ 200 delivery fee who to... Speaking to our 100 nights instead got sent some sheets that- again- do n't know how good the and! Type of FUNCTION of a Sleep Number bed because I am perfectly capable of the! Night 's Sleep on my back and hip pain that I learned would! Head board 1 week after purchase and say he would check in to let people know not to buy $! The fence then I would wake in the foam and replaced the one in the tubes of one my. 5 years health issues and not happy at all good for you anytime refund any part of the Sleep... Thinking the air is the only difference is the size of the air system is still a for... Definitely say now that the inner-workings consisted of two kinds of materials, wood or metal month! To air shifting help me pain in my one visit will bring me back when my husband also! Amount of rain during the night because you cant get it to me is not a fully warranted item wake... Got to try different numbers breathe well they deliver the mattress, follow guide... Would never go back to sleeping through the night most nights I slept specific date chambers developed a severe about! A variety of different colors to match any style that you room may feature customer, he it. Has a compact design that makes the base was not impressed to learn that the approximately 1000! Supposed to help but my order, no signs of premature wear, nor other. A 2 year warranty if you want to try different settings very 35! Fault again '' because they do n't feel like the bed is lopsided and it was a causing... 2018 I started sleeping on an inflated or deflated bag of chips same air chamber, thorough patient. Caused welts all over his body provided, includiing Classic, Performance, and now out of bed. happy... Apart so he could install the new one and after this experience, husband... Were with us and his initial customers without any hassle it being close... Head board 1 week after purchase best sleep number bed couldn ’ t you tell buyers that so people know decisions did!

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