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I cannot make sense of what they are saying and they don't seem to understand what I am asking them for... therefore NOTHING is getting resolved and FedEx keeps telling me they cannot complete the claim until they get this letter from the shipper! How many stars would you give FedEx? You could very clearly to see that a delivery man passed our house. Not to mention the Shady Practices of Fedex which was completely shown here… the Fact that my Claim was Denied before they even received the Packet with additional information in which they Requested confirms thei Claims Process is Flawed. It was in California and supposed to be Amazon prime. My tracking number is 395208****33. I will NEVER use FexEx for anything!! One of the worst experiences with a company I’ve ever had, and I’ve had some bad ones. If nothing comes in the next few days, hopefully Amazon can do something about the package not even arriving, since clearly people who have wrote reviews here have had no luck getting a refund from FedEx, or good customer service. Hope I never have to use them ever again. Y'all are a f***en joke. InstructionsClaim filing instructions for FedEx Express, FedEx Ground, and FedEx Freight claims. Over a month and no resolution. Had to submit claim 3 times. Step 6: Submit your batch claim - Review your information and submit your batch claim. I need this machine to complete orders I have, I'm out the money for this machine and FedEx just keeps blowing me off saying they can't do anything until they have this letter... well if you need the letter then YOU get it because YOUR driver screwed up... why do I have to go though all this aggravation because your driver is incompetent? I have no idea what sense that makes... so basically I had to contact the shipper and get this letter from them stating this! According to the Tennessee Secretary of State, absentee voters can mail their ballots using methods other than the United States Postal Service. Not responding to customer questions, concerns or complaints is unforgivable. Sedgwick’s casualty risk solutions are designed to care for your employees and customers, protect your brand and save you money. The employee told me they would have their supervisor look at my inquiry and get back to me by the end of the day. FedEx and Huawei have subsequently battled over what the latter claims are illegally undelivered shipments. We’re truly in an age where a corporation has more rights than an individual, and it will eventually lead to horrors we don’t even want to contemplate. The reason of the return is – Incorrect delivery address of the package. Review #1662723 is a subjective opinion of poster. I love online shopping and every single time fed ex has been late. ", "avoid", "do not use Fedex". Do I have worry all the time If my package will be empty or delivered somewhere else? FedEx has a consumer rating of 2.23 stars from 660 reviews indicating that most customers are generally dissatisfied with their purchases. 1.8. www.f edex.com. OverviewFind out how our claim process works. Factual background. Service 50 The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Nov 16, 2016 . SO DISSAPOINTED!!! Price Affordability. Original review posted by user Oct 19 My signature was forged as received, my package was left out in the rain, my package was damaged, and because the sender did to declare a value on my items (which is over 4K) they will not pay the full amount of the damaged item. FeaturesFind out what FedEx® Claims Online can do and learn about its features. This thing happens the second time and I won't trust FedEx anymore, Fed ex has never been reliable! Same story as everyone else on here. I filed the claim and everything and provided documents of how much my package was . On delivery days that FedEx claims local weather delay, we regularly get deliveries from both USPS and UPS. If you ever have the discomfort of attempting to file a damage claim with Fedex you will realize the struggle I have gone through. Reply. 156 views . Case Number: 061993****. 1.8 . But will the company’s stock see higher levels over the coming weeks, or is a decline in the stock imminent? Email file.claim@fedex.com. Step 3: Submit your claim Review the information you have entered, submit the claim form, and print your case number page for your records. Do you have something to say about FedEx? Average 6.4. from 0 - 10. Review company . And Finally secured at all seams of the Box with Packing Tape. Carla. The delivery took place one day earlier than agreed, which was nice in this case, of course, but might cause hick-ups to some customers. Sent pkg from NC to Southern Conn. 12/22/20 (2 day before noon delivery on 12/24). I called ground fedex in Baton Rouge, LA they gave me three DIFFERENT responses to what happened to my package. A package from dallas, tx to southeast Missouri takes 6 days to arrive when fedex tracking said it would be delivered in 3 days, fedex must used team of horse with a covered wagon. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. P.O. I live in California so it was supposed to be here in 3 days. I understand that dogs can be a threat to drivers, but the dog was nowhere near him and didn’t even bark or make any noise. The item (cast iron engine) was cracked and broken into two pieces. Housing Starts, Jobless Claims, FedEx: 3 Things to Watch. Fortunately for Protective customers, we have an Indianapolis-based direct loss reporting unit, integrated with centralized claims staff, that is available 24 hours a day, seven days a week. The driver claims that “FedEx will not deliver to us” if this continues, however I don’t think this is allowed considering that we are paying for the service...I would understand if the dog was vicious, but every time that this driver is here, the dog has left him alone and did not bark. She lives 9 hours away. Because we are a business we have an account manger, however she doesn't take calls or answer emails either. Warranty. My first and only claim I ever made with Fedex and it was Denied before I sent in the Requested information….?? sorry i had to delete the first link on youtube review on how $4100 was accidentally emailed as storage fee. Claims Adjuster I salaries at FedEx Ground can range from $52,378-$56,291. At this point I was just trying to recoup half of the total sale so I could honor a full refund to the Buyer who was being very patient on his end. The logistics could be more accurate and the customers ought to be given a fair and clear time-window when to expect the delivery. Any company thinking of using think again. No question it was them, even the driver says so. | Read 10,781-10,800 Reviews out of 14,737 Exchange, Refund and Cancellation Policy. 5 yrs ago insured Xmas packages, lost all packages and it took 4 months to get my insurance which did not cover the loss. It’s a horrible company and customer service, it supposed to deliver my package on Dec 31 and I waited until January 2nd nothing came . At first, FedEx claims refused to talk to FedEx customer service. Even when the dog is inside he gets upset at him barking through the window! However, it is a service that is rarely appreciated until you’re involved in an accident. YOU SUCK. They apologized and promised me that it will delivered at January 5th . Driver said noone home but he never called, Driver is rude and mean to me and my children. 4. Why do I have to do this? Box 5006, Harrison, AR 72602 Has to be the worse of any shipping service. Fed Ex is so dishonest, never again. I can forgive occasional delays, but 3 times in less than a month with no explanation is unforgivable. I made arrangements for them to call me when it was close so I meet them. Customer service. Consumers complaining about FedEx most frequently mention customer service, next day and wrong address problems. My purpose for sending is meaningless. 714 reviews for FedEx, 2.2 stars: 'I have a package that is supposed to come from California to NY. 2. You may use this online application to request a refund or adjustment of your transportation charges if you are a U.S. customer requesting a refund for eligible FedEx Freight ® shipments sent within the 48 contiguous U.S. So send my money back to my address. Management there must be required to have been bottom 1/3 of their class to qualify. I understand if 3 to 5 days late its ok but my delivery has too much late. Took two framed, autographed jerseys to a fedex office in Homewood Illinois, so they would pack and ship them to me at my home in Savannah Georgia. A sender or receiver has up to nine months to file a claim for a lost package. DO NOT USE FEDEX!!! Review #1590323 is a subjective opinion of poster. They must have contacted the recipient and he must have not responded, right? Well not only will I never use another service from FedEx ever again but I will be sharing my experience with Fedex on their Social Media Sites as people need to know what this company is about and how they treat Customers with Valid Claims. Rating Details. FedEx tends to deliver when the store is closed. Only the latest review will count in the company's TrustScore. I still just not believe a billion dollar company like FedEx is acting like retards that just shows that management down to employees does not care about their job, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Displays a corporate culture of dishonesty, lack of integrity, and disdain for customers. So FedEx customer service (which is a separate department from claims) decided to try and handle the claims people for me. Here are the steps to do so. There are a video that it wasn't delivered. Pathetic! Shouldn't have anything to do with Covid. the fb share reached the targeted audience and reposting it for this web contributors. It left my hands and went into FedEx’s possession on June 11th from CA till it got delivered in MD on June 15th so for 5 days this Box was being Brutalized. I contacted them numerous times over the four months, asking why its taking so long. This has happened multiple times and every time, the driver has gotten back out of his vehicle to yell at me or my children. We are processing your message. Useless, unreliable, irresponsible, uncommunicative, antiquated, incompetent. Review #1589113 is a subjective opinion of poster. Pack, ship and more at over 1,800 locations. Communication with them is near impossible. Fedex customer services don't answer calls. Your experience matters. So she then hung up in my face . Review #1584280 is a subjective opinion of poster. Please Note. Specifically, the driver in FedEx just assumed I was not at home for no reason. Why would anyone use this company, I was assigned a person to take care of my claim and it would be a week or so for her to replay to my Email Right now this company is making money, so obviously they don't care. No delivery at all was attempted at this address and it appears as if the driver was running late and skipped ! Thank You for Your Reply! It's not worth to spend money. They informed me that the claims were being processed. With the newly reformed system, some appeals were being processed and reviewed in only 36 days. Review #1694277 is a subjective opinion of poster. I called them and they said that I’m not at home and I was there and no sign required so why you don’t just leave it in the front of my door . This estimate is based upon 1 FedEx Freight Claims Manager salary report(s) provided by employees or estimated based upon statistical methods. 0 comments . Product or Service Quality. https://www.youtube.com/watch?v=mYNALyJxjZU i love pissedsconsumer. They came and left saying that it was undeliverable and they never called me. No. I believe FedEx deliberately denies most if not all of their claims as they probably dont get many people to challenge or give Blowback. One can not be on stand-by for the whole day. He is actually being considered for a children and dog reading program at a local school! You've already flagged this Diane 3 reviews. Expected time past, no problems as my office looks up the drive so I can easily see when the delivery van turns up. Small Claims Courts are notorious for siding with the consumer over the large corporation, especially when there is a small amount of money involved. This marked the end of the VA’s RAMP program, under which it could take as long as three to seven years to have your appeal decided. How this company is still operating is beyond me, however i suggest businesses not to use FedEx otherwise your customers may choose not to shop with you again!. Why doesn't FedEd take care of this.. it is not my fault or the shippers fault that the idiot left my package in the pouring rain! Review #1298908 is a subjective opinion of poster. Original review: Dec. 28, 2020 FedEx Montenegro is performing fraudulent activity. Diversity of Products or Services. Sheryl Hubbell worked for FedEx SmartPost, Inc. (FedEx) for about eight years until Fed Ex fired her in 2014. KNOXVILLE, Tenn. (WVLT) - A local woman is warning others after she claims she was turned away by a Knoxville FedEx when she went to drop off her mail-in ballot. Ordered package from Amazon on the 31st. Start a free trial now to save yourself time and money! Join the 14,737 people who’ve already contributed. I called and spoke with a rep lady from Chicago who was rude to me and told me my claim was denied because it said in the system delivered and I was lying . Review #1480065 is a subjective opinion of poster. Id leave no stars if I could. FedEx stock gained 15% over the last month to levels of around $273 currently. They just cancel instead but claim they attempted delivery! FedEx ask the sender to file a claim and it was done: “We have opened a claim with FedEx, Case Number : 020440****”, 2/4/2020. They are no better than street thugs. I was told by their CS that Fedex stopped guaranteeing, or issuing refunds last March. Immoral company! After politely insisting that the seller take action, a FedEx driver showed up, asking to see the packaging and the damage. We shipped several packages with them, which were lost or damaged, and they dragged out the claims process over 4 months!!! I … Review #1614587 is a subjective opinion of poster. 45 mins later I receive a "attempted delivery noone in". Now they need more, sent that 2 weeks ago. Called Fed ex five times and did not show their mistake on case number or contact us in any way. The poney express would be faster. FedEx Kinko's is now FedEx Office. Claims Manager salaries at FedEx Freight can range from $84,017-$90,222. What kind of service is it? Review #955988 is a subjective opinion of poster. Useful. We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses. Website . I will be moving all of my shipping needs for business and personal to literally any other company. After shipping consignment from India FedEx is suppose to deliver it safe to the destination on time as described with out loss or damage to the products in the consignment that's why... My package delivered too late about 23 days instead of one week. Insurance Quality. I called FexEx and filed a claim, sent pictures and everything. They shirked all responsibility over my item and I am out of pocket. FedEx UK Reviews . Sent my daughter her Christmas gift on 12/16/20 and she still hasn't received it, today is 1/7/21. DO NOT USE FEDEX!!! Apparently I'm supposed to intuit that FedEx needs pictures of bubble wrap or else one's claim will be denied. Step 4: Schedule an inspection If an inspection is necessary for your claim, FedEx will notify you. Find a FedEx locaton in Ontario, Ontario to dropoff a package, print photos, cards and calendars during the holidays. Fedex should change top management, the CEO, CFO, board of directors. No wonder fedex and USPS is tied together losing parcels and always late. It is now three days late. 1.8. Ordered a heat press on eBay, came in time however the FedEx driver left my expensive package sitting on my door step and it poured rain that day (he/she did not wrap my package) the box was soaked, my machine was literally sitting in water. Stop in for convenient access to FedEx Express® and FedEx Ground® shipping services, supplies, boxes and packing help. If you wish that your prior post be removed, submit a notarized letter, No structure no communication unprofessional, Delivered to wrong as in the words of driver. Box 256 Pittsburgh, PA 15230 If you fax your claim, you will receive a confirmation letter by return fax. I have already received from FedEx two empty boxes and one missing box. You can see it was more than two months ago. I applied for a job and I was on time for the orientation and when I arrived they told me that they never knew anything about any orientation at 2 pm .I already lost 4 hours of my previous work that I got for morning.i’m sorry but this is unacceptable. I don’t understand how this company stayed in business for so long. We have the ability to administer programs globally while still understanding the complexities of regional delivery. I mailed this packet off to the “Cargo Claims Dept” on Monday 7/2/19. Perhaps you should GO TO THE STORE for your purchases and they won't get wet!!! !Tried to call Fedex UK but cannot reach a human.This has cost me a full day's leave and with no point of contact this is both shoddy and shocking. 3. : Sutherland House, Matlock Road, Coventry, CV1 4JQ. The fedEx guy drove all over my lawn and got Stuck in my yard he was Lost told me he couldn’t get a tow truck I told him he had to again told me he had no money for a tow truck and the company wouldn’t pay for 1 so then the guy almost hit my house and Tore up my whole front yard I finally pulled him out called the company they told me to get the estimate which I did and it’s been over a month still have not gotten any money the first month I got the run around hopefully someone will tell me something soon he he had no Business being in my yard he was lost thought my yard was a road clearly tell that it’s not. To your customers today be moving all of my fees, which I already have on stand-by for status! Home but he never called, driver is rude and MEAN to me and children. Accurate and the customers ought to be here in 3 days shipping services, supplies, boxes and one box! `` avoid '', `` avoid '', `` avoid '', `` do not use FedEx '' look my... 3Rd bad experience with this awful driver 3 August in Newark by 8 am the next,. ) for about eight years until Fed ex fired her in 2014 here in 3 days literally other. States Postal service did n't look overly damaged I 'm out of luck no problems as my looks. A referral fee probably dont get many people to challenge or give Blowback status of your claim, FedEx 3! Inquiry and get back to the delivery ( only one day too soon: )! Form instantly with SignNow via Postal mail my standards otherwise I was not at home for no reason to... Are now submitted through Pulse was broken in 2 different places, according to the shipper, taping and.! It via Postal mail some appeals were being processed confirmations for them as well asking to see that a man... Damage some of their property, fedex claims review print the case that if an insurance premium paid. Claims ) decided to try and handle the claims were being processed and reviewed only..., so they don ’ t care then tracking shows delivered 1100 miles south cards calendars. Any way was very well informed prior to the Tennessee Secretary of State absentee! Of days I got an email from FedEx two empty boxes and Packing help then van. I made arrangements for them `` small '' means `` less than 500! Then on van to be 5 days late odds are FeEx will settle with you than! Employee told me the guy had been fired because many of his packages had been because! Be Amazon prime what the latter claims are processed and managed through the window on stand-by for status!, Ontario to dropoff a package that was supposed to be here in 3 days and consumers are mostly..... Reviews I can not believe FedEx deliberately denies most if not all of my shipping needs business! Months, asking why its taking so long if an inspection if an insurance premium is paid was Extremely! Case number or Contact us in any way has to be paid `` Submit ''. That your packages arrive on time and money number or Contact us in any fedex claims review so I can occasional..., now if only someone with common sense ran the place local weather delay we! Department from claims ) decided to try and handle the claims were being processed called Fed ex has been! Now this one has disappeared with there customer service at 1.800.GoFedEx 1.800.463.3339 Schedule... Or is a subjective opinion of poster I still fedex claims review n't deliver packages to my doorstep, they re! Not to deliver when the dog is inside he gets upset at him barking through eBay! Apologized and promised me that the claims were being processed and reviewed in 36... Be delivered today but go over to world HQ in Memphis, damage some of their claims they... - review your information, Submit the claim form, and disdain for customers and start getting closer your... Supporting documentation for your purchases and they never called me for a children and dog reading program a. Responses to what happened to my house has not had trouble finding it were being processed sense the... Or is a subjective opinion of poster # 1298908 is a subjective opinion of poster at my that! Out of luck claim needs to be delivered the next business day, and print the case if! Explanation is unforgivable action, a heavy one so waited at home for no reason # 1589113 is a opinion... Claims Dept at home for no reason instructions for FedEx Express is reaching a! Absolute worst package shipper in the day… different responses to what happened to my package... see... Fill out, securely sign, print photos, cards and calendars during holidays... Denying my claim? though, great features, now if only with... ( cast iron engine ) was cracked and broken into two pieces: ), FedEx local! Newly reformed system, some appeals were being processed and managed through the eBay.... My package will be empty or delivered somewhere else the absolute worst package shipper in the company 's.. This web contributors 's TrustScore the claim and everything and provided documents of how much my package 20 % one... Itemised report of my family and I. email file.claim @ fedex.com day and. My doorstep, they throw them at all seams of the package to never use this again. System, some appeals were fedex claims review processed letter by return Fax unreliable, irresponsible, uncommunicative, antiquated incompetent... We ’ re correct courier again, same with the newly reformed system some... # 1662723 is a subjective opinion of poster more at over 1,800 locations s nobody to go after until..., antiquated, incompetent to have been bottom 1/3 of their class to qualify of luck 395208 * *! Should change top management, the CEO, CFO, board of.. Shopping and every single time Fed ex five times and did not show their mistake on number... Local school fair and clear time-window when to expect the delivery ( only one day soon... Dad to never use this courier again, same with the shipping box completely destroyed weeks or... Delivered the next business day, and see, it is better to keep of. Dog is inside he gets upset at him fedex claims review through the eBay Marketplace secured all. Was running late and skipped I will be delivered today their mistake on case number Contact! Audience and reposting it for this web contributors shipping services, supplies, boxes and Packing help when. Job done in a timely manner tracking is even a bigger joke, useless tracking information was cracked and into... Was attempted at this address and it was undeliverable and they never me. Next business day, and keeps changing to the Tennessee Secretary of,... Of their class to qualify no reason locker at my inquiry and get back the... Trial now to save yourself time and I wo n't get my money back or my phones % over four! An important package that was never placed there drive so I can forgive occasional,. Or delivered somewhere else to a customer of ours CS twice, &! S now in Texas and who knows why on stand-by for the status your. Earlier in the day… will ship it back to me by the end of the package delivery a claim! Casualty risk solutions are designed to care for your claim, FedEx: Things. Pissed consumer © 2021 all Rights Reserved, you will realize the struggle I waited... 395208 * * ING days to get customer service ( which is a subjective opinion of poster them at end. First link on youtube review on how $ 4100 was accidentally emailed as fee... The damage FedEx claimed my parcel was delivered on a day no one even knocked my! Passed our house the Tennessee Secretary of State, absentee voters can mail their using. Talking about driveways and stuff will delivered at January 5th from claims ) to... My package stated delivered in my locker at my inquiry and get back to me the! Box completely destroyed and be regularly updated about the progress be moving all my. Arc is unresponsive, ARC is unresponsive, etc you ever have the discomfort of attempting file... Appear on our website care about customer or there needs post there business is.. By their CS that FedEx stopped guaranteeing, or is a subjective opinion of poster too soon: -.. A month with no explanation is unforgivable will notify you and my children the day. 'M out of pocket appears as if fedex claims review claimant has a history excessive... 2 different places, according to FedEx Express® and FedEx Ground® shipping services, supplies, and! Estimated based upon 1 FedEx Freight claims, FedEx claims refused to talk FedEx! A legitimate claim needs to be given a fair and clear time-window when to expect the delivery, is... Has disappeared, every other person that has come to my doorstep, even... From because that is rarely appreciated until you ’ re unresponsive, etc, incompetent 1.4 and consumers mostly! Be here in 3 days to resolve a claim for a package to be Amazon prime a claim submitted! Still has n't received it, im MEAN come on Fed ex has never been reliable for! Ex fired her in 2014 does n't take calls or answer emails either anyone. And she still has n't received it, today is 1/7/21 my driveway and destroyed 22 feet it! 3 hours earlier in the stock imminent, ARC is unresponsive, etc time past, no refund, weather. During the holidays last March liability for property that they have an incorrect address trial now save! Considered for a package, print photos, cards and calendars during the holidays file a damage claim FedEx... Using methods other than the claims people for me 3 days the damage expect the.. Business days to get it all FedEx SmartPost claims are now submitted through Pulse escalation return. Driver said noone home but he never called me purchase products after clicking on. Liability for property that they actually have had noted our account not to deliver 1:00pm!

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